The Pros and Cons of Using Video While Serving Process
Video recording has become an increasingly popular tool in the process serving industry, offering a range of benefits and a few challenges. Here’s a closer look at how video can impact the process serving experience.
The Pros of Using Video
Strong Evidence of Service Video provides almost irrefutable proof that the service was completed and that the subject received the documents. This can be invaluable in contested cases.
Automatic Time, Date, and Location Stamping Many cameras include time and date stamps, and some even have GPS functionality, adding an extra layer of reliability to the evidence.
Capturing Relevant Verbal Exchanges If the subject makes statements that are germane to the case, video can document them clearly.
De-escalation of Aggressive Behavior Knowing they are being recorded often deters people from acting aggressively, creating a safer environment for the server.
Protection Against Threats or Assaults In situations where threats or physical altercations occur, having video evidence can be crucial for personal safety and legal recourse.
Simplified Note-Taking Video reduces the need for detailed notes at the scene, allowing the server to review events later in a safer, more focused environment.
Defense Against False Claims Video provides clear evidence in case of disputes, protecting the server from accusations of misconduct or errors.
The Cons of Using Video
Concerns About Privacy Some individuals may find video recording invasive, which can lead to uncomfortable interactions.
Legal Restrictions Laws regarding video recording vary by state and jurisdiction. Always consult your local regulations to ensure compliance.
Storage Challenges Managing and storing large amounts of video footage can be complex and time-consuming.
Initial Equipment Costs Investing in quality video equipment can be expensive, especially for servers just starting out.
Battery and Charging Limitations Process servers are often on the move, and keeping devices charged can be a logistical hurdle.
Our Take at Atlas Legal and Process Services
At Atlas Legal and Process Services, we believe the benefits of video recording far outweigh the drawbacks. While clients rarely request the video footage of a service, having it available and safely stored adds an extra layer of security, accountability and professionalism to every serve.
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